HOW WE WORK
Commercial marketplace support, on your terms.
We agree what you need to achieve, understand the commercial numbers behind it, and take on the work required. That might be one marketplace issue, a new channel launch, ongoing trading support or your entire online sales operation.
Talk about your business ↗
THE COMMERCIAL STARTING POINT
We start with your margin, not just your sales target.
Before recommending a promotion, changing a price or opening a channel, we look at what each sale actually contributes. That means understanding product cost, marketplace fees, advertising, carriage, returns and the margin you expect to make.
We agree the price limits, contribution targets and measures that make sense for your business. Those commercial rules guide the work, whether we are running one project or every channel.
We agree contribution targets by product and channel, then use them to guide pricing, promotions and advertising spend. The goal is growth that improves your bottom line.
THE WORKING PROCESS
Clear scope. Practical work. Commercial accountability.
Define the brief
We look at your products, channels, current performance and the problem or opportunity you want us to take on.
Set the commercial rules
We agree what success looks like, how margin is measured, and who makes decisions on price, promotion and spend.
Execute the plan
We carry out the agreed scope, from fixing listings or launching a channel to managing trading and operations.
Analyse performance
We analyse sales and contribution by product and channel, report what happened, and recommend the next steps to improve performance.
FLEXIBLE BY DESIGN
From a specific project to full marketplace management.
Here are some examples of why clients bring us on board. We work alongside your team to support your online sales operation.
A specific problem
Take on a marketplace issue such as weak channel performance, poor listings, pricing pressure or margin leakage.
A new channel
Assess commercial fit, agree the launch plan, prepare the catalogue and get the channel trading with clear ownership.
Ongoing management
Run selected channels or the whole online sales operation, covering daily trading, pricing, promotions, account health and reporting.
We agree the scope and deliver it, giving you and your team more time to focus on running your business.
WHAT WE CAN TAKE ON
The work behind profitable marketplace sales.
Each area can be a defined project, ongoing support or part of a wider management brief.